Regulatory Compliance Calendar

• Permits and franchises
• Annual checklist of regulatory compliance
• Required postings

Permits and franchises

• Renew NPDES Permit (once every five years)
• Renew Title V Operating Permit (once every five years)
• Renew Franchise License (once every twenty-five years)

Annual checklist of regulatory compliance

• Publish notification of complaints resolution process (Iowa Administrative Code 199-20.4(2)):
  "Each utility shall notify its customers, by bill insert or notice on the bill form, of the address and telephone numbers where a utility representative qualified to assist in resolving the complaint can be reached…. The bill insert or notice for municipal utilities shall include the following statement: "If your complaint is related to service disconnection, safety, or renewable energy, and (utility name) does not resolve your complaint, you may request assistance from the Utility Division, Department of Commerce, Lucas State Office Building, Des Moines, Iowa 50319, (515) 281-5979."
• Publish notification of construction of grain bins near power lines (Iowa Administrative Code 199-25.2(3)):
  "Utilities shall conduct annual public information campaigns to inform farmers, farm lenders, grain bin merchants, and city and county zoning officials of the hazards of and standards for construction of grain bins near power lines."
• Publish notification twice annually of the voluntary customer contribution plan ("Project Share") (Iowa Administrative Code 199-20.15(3))
• Natural gas utilities need to publish notification of the One-Call phone number (1-800-292-8989) annually. The IUB recommends the notification come in the early spring, prior to most construction work (Pipeline Safety Regulation, Part 192.614, Traffic Safety Institute)
• Natural gas utilities need to publish annual notification of proper procedure for reporting a gas leak ("If you suspect or detect a gas leak, call …"). The notification should indicate the business and emergency phone numbers of the gas utility, and other emergency assistance.

Required postings

• Sign informing public that copies of rate schedules & service rules are available for inspection (Iowa Administrative Code 199-20.4(d))
• OSHA Log 300 (Injury and Illness Log and Summary)
• Other State Government Required Postings:

• Job Insurance (Dept. of Employment Services)
• Safety & Health Protection on the Job (Labor Services Division, Dept. of Employment Services)
• Your Rights Under Iowa's Minimum Wage (Labor Services Division)
• Equal Employment Opportunity is the Law (Iowa Civil Rights Commission) - recommended posting (not required)

• Other Federal Government Required Postings:
  • Employee Polygraph Protection Act (Wage & Hour Division, Employment Standards Administration)
  • Family & Medical Leave Act (Wage & Hour Division)
  • Notice to Employees - Federal Minimum Wage (Wage & Hour Division)
  • Equal Employment Opportunity is the Law (EEOC Publications Center)

Contact – Legislative and Regulatory Services
Julie Smith, Legislative and Regulatory Counsel, 515-210-6616